Chauffeur Training

We bought a new car last week. Today I received a letter from the company which sold it to us, signed by one Mr. Heavenly. I love that name! It's obviously a Christian name, since it's in English, but it's one I've never encountered before. Mr. Heavenly writes, in part:

... We are sure your car will give you years of trouble free motoring pleasure to you & your family.

As part of our endeavour to continuously provide value added service to our customers, we have initiated a chauffer training program specially designed for your chauffeur. This aim of this training program is to enrich the driving knowledge of your chauffeur in areas of vehicle knowledge, driving habits, safety feaures, maintenance schedules & self-help. Experienced staff will conduct the training of 04 hours duration...

I prefer to drive myself, though many people we know do have drivers. It's a nice idea. I could use assistance in several of these areas myself, especially self-help.